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4D introduces Knowledgebase 2.0, 4D's leading support resource for developers building business applications on the 4D Platform. Built on the backbone of the 4D v11 SQL platform and the 4D Ajax Framework, Knowledgebase 2.0 adds revolutionary text-indexing capabilities to improve speed and flexibility, giving the most accurate results in the quickest time.

To see Knowledgebase 2.0 in action, go here.

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Technical Support Information

Free technical support is available if:

• you are a current registered member of one of the 4D Partner Program options.*
• you purchased and registered a 4D product within the last 30 days.
  (installation-related questions only)

Free online only technical support is available if:

• you purchased and registered a 4D product within the last 30 days and have questions which are not installation-related.

Paid technical support is available on a case-by-case basis. Please contact 4D Customer Service at 1.408.557.4600 for current prices and to order.

To make a technical support request, please use the 4D Technical Support Request Form.
(If you cannot use the form, phone support is available at 1.408.557.4600)

Technical support hours are 7 AM to 5 PM, Pacific Time, Monday to Friday, excluding public holidays.

* Free support is limited to the number of cases included in your 4D Partner contract.